As I am dealing with and waiting for help with a serious Zoho Mail issue, I tried to submit requests and manage my requests by logging into the Customer Support Portal, but it keeps saying that I do not have a valid email address and cannot login. How can this be, as I am consistently signing into my Zoho Mail w/ the same login?

Can you please help me with this issue so that I can keep track of my Support Requests?

Thanks,

J