I have a problem with my Department names in Zoho Support not being translated properly to the Customer Portal.

I have one department, for which the Name, Description and Category are all the same. But when I search for this department name under the Solution tab of the Customer Portal, a different name is there. I know this is what's happened because I have a different department, which is working OK - the name in Support and the name in the Portal are the same.

Not sure why it's OK for one department and not the other. Any ideas?

Many thanks,
Chris