DESK - After-Transition Alerts have quit working
I have a Desk Blueprint and had it functional sending After-Transition alerts by email. However it has ceased to perform after-transition alerts. In the history, when I expand the info I get the message "No actions, alerts, or messages configured for this transition"
There are alerts configured, but they are not working.
See screenshots for "1 - Request Accepted" transition
After-transition alerts are established but not working
Any help or thoughts???