Desk to CRM data transfer

Hello Dear Colleagues!

I have complicated situation when one exemplar of module "Contacts" could be associated with more than one exemplars of "Accounts". In this case comes up problem with correct matching tickets with Account. So we created custom field in Ticket form, which is manually filled with correct account name.

Is there any work around to parse tickets by ZDeluge, and, if text in custom field check with Account name in CRM, script gets ticketID and add it in custom Multi-line field in related Account exemplar?

|Ticket | ticketID | Custom Text field | --

<if 'Custom Text Fied' = 'Account Name'> --

add ticketID to |Account| Custom Multi-line

I found only about reverse situation. https://help.zoho.com/portal/en/community/topic/getting-zcrm-to-trigger-ticket-creation-in-zdesk, but I a newbie in built-in script and will be pleasant for help

With regards, Ilya Andreev