Bonjour chère communauté !
Voici le résumé tant attendu de tout ce qui a marqué Zoho le mois dernier : contenus utiles, échanges inspirants et moments forts.
🎉
Découvrez Zoho Backstage 3.0 : une version repensée pour offrir encore plus de flexibilité, d’accessibilité et de puissance. Billetterie améliorée, meilleures interactions avec les participants et confidentialité renforcée – tout est là pour des événements inoubliables.
Déjà reconnu pour la gestion sécurisée des mots de passe et l’intégration du SSO depuis 2018, Zoho Vault franchit une nouvelle étape : la prise en charge des passkeys. Vous pouvez désormais centraliser et gérer vos passkeys directement depuis Vault, pour une expérience d’authentification plus simple, plus rapide et sans mot de passe.
👉 Un pas de plus vers la sécurité numérique.
📩 Zoho Mail : un contrôle total sur votre messagerie
La personnalisation des paramètres permet aux administrateurs de configurer l’expérience email selon les besoins de chaque équipe. Interface simplifiée, fonctionnalités maîtrisées, image de marque cohérente… tout peut être ajusté pour renforcer la cohérence et garder le contrôle.
🕒 Repenser vos routines, pour avancer mieux
Des routines qui freinent plus qu’elles n’aident ? On jongle entre les mails, les messages, les agendas… Et on s’y est habitué. Mais si vous attendez encore qu’un collègue soit en ligne, baissez le son des notifications, ou cherchez l’heure ailleurs… votre routine mérite d’être repensée.
Zoho Trident regroupe tout ce dont vous avez besoin — mails, chat, appels, calendrier, tâches et notes — dans une seule application de bureau. Plus besoin de sauter d’un outil à l’autre : tout est là, parfaitement intégré à votre système. Simple, fluide, efficace.
L’article 286 du Code général des impôts (CGI) impose aux entreprises soumises à la TVA d’employer des systèmes certifiés de caisse ou de gestion commerciale lorsqu’elles enregistrent des ventes à des particuliers. Le logiciel utilisé doit garantir la sécurisation, l’inaltérabilité, la conservation et l’archivage des données. Pour en savoir davantage, consultez
cet article.
🚀 Zoholics France approche à grands pas !
Préparez-vous pour deux journées riches en découvertes, apprentissages et rencontres.
Au programme :
🔸 Des conférences sur nos dernières innovations
🔸 Des masterclasses sur les sujets clés du moment
🔸 Des témoignages inspirants de clients
🔸 Des sessions techniques animées par nos experts
🔸 Et un espace d’exposition avec des stands interactifs pour vivre l’expérience Zoho autrement
🤝 L’occasion parfaite pour rencontrer d'autres passionnés de Zoho et échanger en direct !
Votre place vous attend. Nous serons ravis de vous accueillir lors de l’événement !
A bientôt pour toujours plus de nouveautés Zoho !
L'équipe Zoho France
Recent Topics
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Format of data after export to spreadsheet
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How to add custom icons in Sites ?
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Zoho Forms API
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Hi, I use Tripit to keep track of all my business travel. I've recently moved over to Zoho and wanted to set up a forwarding rule to send various travel confirmation emails automatically to plans@tripit.com Obviously this is an email address I don't control,
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Dear Customers, [UPDATE October 21, 2021: We have started opening these features to some of the customers already. And, it will be available to all the customers before November 2nd Week, 2021. Sorry for the delay caused] [UPDATE February 21, 2022:
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