Email Tracking and Templates from inside Gmail

Email Tracking and Templates from inside Gmail

Is there a way to track email opens on emails sent directly from gmail? Also, is there a way to make email templates accessible in gmail when composing an email?

We used to use Hubspot Sales and it had both of these features. My reps prefer sending emails through the gmail interface and don't want to have to switch to sending from inside the crm.

Moderation Update (26th July 2024):

1. Introduction of email templates for the GMail add-on in Zoho CRM:

The support for the CRM email templates in the GMail add-on is available as of 3 June 2024.

2. Implementation of the email tracking feature:

Progress is deterred by technical dependencies related to enhancements in email deliverability. Once resolved, development will commence. We'll keep you informed about the progress.