Emmanuel Katto : Zoho Meetings Outlook Plugin Authentication Issue - Help Needed

Emmanuel Katto : Zoho Meetings Outlook Plugin Authentication Issue - Help Needed

Hi everyone,

I'm Emmanuel Katto, We’ve been facing an issue with the Zoho Meetings Outlook plugin for the last couple of weeks. When we try to sign in via the plugin, it redirects to the authentication page, and after successfully authenticating, it shows the message: "The device has been approved. You can now start screening your data." However, the Outlook plugin doesn't complete the sign-in process and instead returns the error: "Error occurred while signing in. Please try later."

Interestingly, the standalone Zoho Meetings app works fine, but we rely on the Outlook plugin for our workflow.

Has anyone else faced this problem or found a solution? Any suggestions or advice would be greatly appreciated!

Thanks in advance!

Regards
Emmanuel Katto

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