Hi,

As per the presentation of the Bulk Action (https://help.zoho.com/portal/en/kb/desk/for-agents/articles/performing-bulk-updates-in-zoho-desk), it is not possible to perform bulk actions on some specific views. I don't really understand this restriction, and I'm in a situation where I actually need to bulk move thousands of archived records.

It would be really great if the bulk actions were usable at least for the archived views too. The feature is present in similar views, so it should be easy to enable, right?

Best regards,