Enduser cant create account, neither can we for them.

Enduser cant create account, neither can we for them.

Hello community,

When a user tries to create an account on zohodesk, the request is rejected and an error is produced stating to try again.

When we try to create an account for the end user internally, we get the following 'some error has occurred', screenshot attached.

The helpful error message is very helpful.....

What can be done about this, is the users domain somehow blacklisted by zoho?

I cannot share the users details but the domain they are using is hughes.net