Events - Resolution & Comments cannot be translated

Events - Resolution & Comments cannot be translated

Two of the most of importants events are not available to interact with customers in my own way.
( and language ).

Considering that we can customize the email to interact in this events:


Is there any reason for Resolution and Comments are not available to be configured in the same way?
Should have two more lines on the first block to assign the model/form/email to be used on this new trigger.
It sounds as not so much effort to correct, but my customers are receveing (and complaining) english messages instead of my language messages.


Best regards,

Paulo Sergio