Facing some issue with ZOHO people and payroll

Facing some issue with ZOHO people and payroll

We are contacting you from Surge Productions!

This mail is to bring to your attention that we have been facing some issues with Zoho People and Payroll!

ZOHO People Issue
I am the HR who is an Admin in Zoho People, but I unable to view the team data. I have been give access to view team attendance but I am have restricted access. With the same setting it was working fine in the previous version of ZOHO people, after the change in version, I am facing this issue. 

ZOHO Payroll Issue
We had two of our employees who exited the company and rejoined again, They have been added to ZOHO people but in payroll they are unable to join in. In payroll it says unable to sync those 2 employees as they have been terminated from the company.

I need assistance in these 2 issues on priority.

Please look in to on priority and do the needful
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