Help Center article issues
In the Help Center Knowledge Base I'm having several issues with number lists and images when doing copy/paste from another document and also with editing an existing article.
The images show until the document is saved and then they disappear - at this point I have to save each image and then insert them into the article (this can take a lot of extra time depending on the number of images in the original documentation).
The number lists are not showing consecutive numbers (see image below - last number should be a 4 not a 1). I have tried many different ways (copying the original into work and changing the hard returns to soft returns, removing the numbers and resetting the list with in the Help Center article, etc) to fix this but nothing works.
Also am having some issues when going into edit the article, the article shows up in the editing screen briefly and then disappears. I then have to cancel and go back into edit - after doing this 3-4 times it finally shows up so it can be edited.
The images show until the document is saved and then they disappear - at this point I have to save each image and then insert them into the article (this can take a lot of extra time depending on the number of images in the original documentation).
The number lists are not showing consecutive numbers (see image below - last number should be a 4 not a 1). I have tried many different ways (copying the original into work and changing the hard returns to soft returns, removing the numbers and resetting the list with in the Help Center article, etc) to fix this but nothing works.
Also am having some issues when going into edit the article, the article shows up in the editing screen briefly and then disappears. I then have to cancel and go back into edit - after doing this 3-4 times it finally shows up so it can be edited.