Hi,

We're not just a Zoho partner; we might secretly be some of its most die-hard users. We wake up with Zoho, go to bed with it, and even sleep in Zoho pajamas.

You get it; Zoho can do little wrong in our eyes... but there are some minor irritations. One of the main points is that the bank in Zoho Books doesn't automatically reconcile. We have a connection with our bank through Token, and Zoho Books almost always correctly links the bank transaction with an outstanding debtor/creditor entry.

So why on Earth do I have to click a button to confirm this? Moreover, the transaction matched by Zoho is not considered paid. So if you don't manually confirm every transaction daily, shameless reminders and dunning letters are sent to customers who've already paid!

Do other users have this problem, or is it just us? Or are we doing something wrong? Even we are learning new things every day.

Greetz,

Ralph