I've found that when templates are sent, like the "New Request Created" template, the From address will say "
<support@xxxxxxx.com>
via
zohosupport.com".
I don't want my customers to see the "
via
zohosupport.com", how do I change the settings within Zoho to fix this?
I already pinged Zoho Support and they are looking into it, but I thought I would ping the user community to see if anyone else has already figured this out. Also, if I get an answer back from Zoho Support that answers the question I'll post it here.
Thanks!
Hunter