How to export Ticket Created Time field with With Zoho Support API

How to export Ticket Created Time field with With Zoho Support API

Hi,

I want to retrieve certain fields from my tickets, through the API.

The API call works fine but the selected field "Ticket Created Time" its not return in the response. I don't understand why it works with "Ticket Closed Time" but not with "Ticket Created Time".

How can else get this information?