How to search tickets using custom fields
Hello everyone,
I'm trying to use deluge on Zoho CRM to find all tickets from our customers. We identify they using a custom field on Zoho Desk called "id_ideris".
Here's what I did:
id_ideris = 13238;
mp = Map();
submp = Map();
submp.put("cf_id_ideris",id_ideris.toString());
mp.put("cf",submp);
response = invokeurl
[
type :GET
parameters:mp
connection:"desk"
];
info response;
But I'm getting this response:
{"errorCode":"UNPROCESSABLE_ENTITY","message":"Extra query parameter 'cf' is present in the input."}
What should a I fix? Or is there an other way to do it?