I would like to notify the requestor when their ticket has been assigned and who it has been assigned to.

I would like to notify the requestor when their ticket has been assigned and who it has been assigned to.

Hello Zoho Support Community,

I am attempting to use a workflow to accomplish this goal, but I am not seeing "Assigned to" as a field for comparison. Any assistance with this notification rule would be greatly appreciated.

Thank you!

-Ryan LaPorta
IT Administrator
Signature Consulting Group