Hi,

  we are testing Zoho Desk and have come across the issue that when we send replies containing images that, when you click send, the image are visible in the message history for a fraction of a second and then disappear to be replaced by error icons. The recipients of the email receive the images correctly, they just are not visible in the Desk web interface any more:

All images are added via the "insert image" button, not pasted. Is this a known issue? is there any fix for this?

thanks, Andy.