Introducing Limit Ranges for List Comments/Conversations APIs

Introducing Limit Ranges for List Comments/Conversations APIs

Dear Zoho Desk users,

This is to inform you that we are introducing two ranges for the limit query parameter used in list comments/conversations APIs across modules. 

The details are as follows.

The range for the following APIs is 1-100 . If you do not pass a value for the limit parameter in the API request, the default value of 50 is considered.

List ticket comments - /api/v1/tickets/([0-9]+)/comments
Get ticket comment history - /api/v1/tickets/([0-9]+)/comments/([0-9]+)/history
List task comments - /api/v1/tasks/([0-9]+)/comments
List call comments - /api/v1/calls/([0-9]+)/comments
List event comments - /api/v1/events/([0-9]+)/comments
List contact comments - /api/v1/contacts/([0-9]+)/comments
List account comments - /api/v1/accounts/([0-9]+)/comments
List contract comments - /api/v1/contracts/([0-9]+)/comments

The range for the following APIs is 1-200 . If you do not pass a value for the limit parameter in the API request, the default value of 100 is considered.

List conversations  - /api/v1/tickets/([0-9]+)/conversations
List threads - /api/v1/tickets/([0-9]+)/threads

We request you to review all your API-based code and make necessary changes, wherever required. 

For any questions and clarifications, contact support@zohodesk.com