Invalid Address, ERROR_CODE :550

Invalid Address, ERROR_CODE :550

Hi!

I sent an email to this address abadia.vitor@sapo.pt (which exists and is valid ) , but it was returned with the following error: Invalid Address, ERROR_CODE :550, ERROR_CODE :SPF says you cant (#5.7.1)

What is the solution for this error , since it's an address of a client
I have to contact urgently.

Many thanks!