Is it just me or Zoho Support is not allowing me to have access to the support agent page ?

Is it just me or Zoho Support is not allowing me to have access to the support agent page ?

I was using Zoho support just fine today.

Around noon EST I got redirected to the Customer Panel page instead of the support agent page.

Zoho is not working for me right now.

I tried everything, from closing the browser completely up to Logoff and log back in and it still redirects me to the customer page instead of my Open Cases page.

Please help