Just wanted to ask if it's possible to display which department a tickets is in as a new column, this is only when your in the beta All Departments option you, recently gave us. Its working great thank you, just would nice to see where the ticket resides, and also add a sorting option. I know that the value is displayed under the ticket subject however it would be nice to be able to sort by Department, Agent, and Status. 

Here is a screen shot for reference:

Thanks,

Thomas Pursifull