Is it possible to send a email to muliple people at once
I have to notify my customers that we cannot service them during the Christmas holiday period and we need to postpone service until a date in Janurary.
Is it possible to send a templated email to multiple customers at once?
The current flow is to
- open the contact,
- add new ticket,
- choose template,
- replace the contact name because the template removes the contact name
- send as email
- deselect the "Add Ticket Id to email's subject" box
- submit and send
- then manually close the ticket
I need to do this for around 100 customers.
Is there any way I can do this in bulk?