Before using Zoho desk I created a number of KBs in word with steps, bullets, text boxes, and images. Is there a way for me to import a word KB into Zoho Desk? 

Copying word KBs to Zoho Desk is a very frustrating process.  Also the amount of time it takes to create a KB in word is quick, when trying to do the same in Zoho desk it take a lot more time to create KB.

Thank you.