Is there a way to set Zoho support knowledgebase/articles with open access? Or workflow for support/chat/subscriptions

Is there a way to set Zoho support knowledgebase/articles with open access? Or workflow for support/chat/subscriptions

We have a website that requires users to login already and each user has a user name/password.

We would like to make our "articles" part of that website, but not require the user to have a 2nd login...

Do you have a suggestion on how to do this?  Would zapier work?

If not, is there a way on zoho support to add live chat and subscriptions tied into zoho support?  So for example, if a client renews a Service Agreement and they call in, zoho support already shows their agreement is "active"...

Any workflow or information/suggestions you have would be valuable.  Thank you in advance.  Cori