Launching TrainerCentral: A powerful new training platform

Launching TrainerCentral: A powerful new training platform

Hello ShowTime users,

 

We're thrilled to introduce a new and more advanced platform called TrainerCentral to make your training experience better than ever. TrainerCentral is designed with all of ShowTime's capabilities but also offers a plethora of new features.

 

Now, ShowTime will make way for TrainerCentral and will no longer be a part of the Zoho product suite. Instead, we are launching TrainerCentral as a separate brand positioned exclusively for trainers and course creators. Our vision to give trainers an all-in-one solution requires laser sharp focus to bring the right set of tools. Our target users are fundamentally different from the broad customer segment using Zoho's business software. We believe we can best serve our users through a dedicated brand.

 

To that end, we've built TrainerCentral with a comprehensive course-building toolkit—including a website builder, payments system, and multiple options to create online courses. This will fully empower trainers, teachers, and experts from all spheres to share their knowledge, nurture their own learning communities, and build a livelihood around their passion.

 

TrainerCentral vs ShowTime

 

While ShowTime provides a platform to host live virtual training sessions, webinars and web-conferences, TrainerCentral offers everything you need to run a successful training business. With TrainerCentral, you can not only deliver live workshops to hundreds of remote learners but also create and sell engaging online courses. TrainerCentral's multi-modal training delivery formats open up exceptional possibilities to share your knowledge, reach more learners, and generate income.

 

A snapshot of TrainerCentral features

 

Establish your training brand: Create a website with a personalized URL, add your brand elements, and publish your courses.

 

Create engaging online courses: Build a comprehensive curriculum around your expertise, host live online workshops to train your remote learners, and evaluate their knowledge through polls and graded quizzes.    

 

Promote your courses and generate revenue: Use the built-in marketing tools to promote your courses and reach more learners around the world. Configure flexible pricing options for your courses and accept payments in multiple currencies.  

 

Build a dedicated learning community: Give your learners a secured portal where they can access their courses and track their progress. Offer a place for them to brainstorm and exchange ideas with peers in the discussion forum.  

 

Easily manage your training business: Scale your training team by bringing them onto a single platform and make data-driven business decisions using robust analytics.

 

What will happen to the existing users of ShowTime?

Existing users across all ShowTime plans, as well as users of Zoho One, can continue using ShowTime as always. We're setting up a smooth migration process to help you move all your data from ShowTime to TrainerCentral. You can then seamlessly continue to deliver all your trainings from TrainerCentral using your existing Zoho (ShowTime) log-in credentials. We're planning to offer the one-click migration by October 7th, 2021.

 

Meanwhile, if you're interested in checking out TrainerCentral and playing around with the new features, please contact our support team. We'll set you up with a 15-day free trial to TrainerCentral.

 

We'll be sharing more details about the migration in the same post on or before October 7th, 2021.

 

Hope you take your training experience a level up with TrainerCentral. We can't wait to have you aboard.

 

If you have any questions, take a look at the FAQ section below, reach out to us at support@trainercentral.com, or just leave a comment here.  

 



FAQ

 

1. I am a current Zoho ShowTime customer. Should I expect to pay more for TrainerCentral?

Although TrainerCentral is a separate brand, existing customers of Zoho ShowTime will be migrated to TrainerCentral without any additional cost. Once we have the migration plan ready, we will be happy to help all our ShowTime users through this transition.

 

2. I am a ShowTime user and use ShowTime within my Zoho One suite. Will I continue to have a single login with TrainerCentral?

Yes, your existing account credentials with Zoho (whether for ShowTime or Zoho One) can be used to access TrainerCentral. You do not have to create a TrainerCentral account separately.


3. I am a Zoho One user and use ShowTime within my Zoho One suite. Should I expect to pay more for TrainerCentral?

Existing  Zoho One customers, using ShowTime within their Zoho One suite, will also be migrated to TrainerCentral without any additional cost. TrainerCentral will be offered as part of their Zoho One subscription as long as they are subscribed to their existing Zoho One account.

4. Can new users sign up for ShowTime?

ShowTime is now making way for TrainerCentral, therefore new users can directly sign up for TrainerCentral. Starting today, ShowTime will no longer be available for new sign ups.

 

5. What about new users of Zoho One?

New users signing up for Zoho One after Wed, 1 Sep, 2021, will not find ShowTime as part of their app bundle. TrainerCentral, being a separate brand, will not be offered within Zoho One. They can subscribe to TrainerCentral independently.


Note: If you're an existing Zoho One subscriber, you'll be provided with a smooth migration process to move all your ShowTime data to TrainerCentral, at no additional cost. 

 

Thank you!



UPDATE:


Hello all,


Here's an update about the Zoho ShowTime - TrainerCentral migration

 

For ShowTime users:

We appreciate your patience in waiting for the migration. We’re now ready with the migration set up. The existing ShowTime users can now migrate their ShowTime data to TrainerCentral by writing to support@trainercentral.com. Our customer success team will reach out to you and help you through the migration process.

We're also working on a one-click migration option and this will be ready by November 01, 2021. You can then quickly move all your ShowTime data to TrainerCentral directly through the in-app migration button.

We apologise for the delay.
 
For Zoho One users:
 
The on-request migration is ready for the Zoho One users too. However, we have kept it on hold, since the Zoho One team is working to make this migration more seamless. Once the process is completed, users who signed up for Zoho One before September 01, 2021 will find TrainerCentral available as an app within the Zoho One dashboard, replacing ShowTime. Users can access their TrainerCentral Academy right from their Zoho One Dashboard. We’ll start the migration process for the Zoho One users by the second week of November 2021. Please bear with us until then.

Thank you for your support.

 




    • Sticky Posts

    • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

      Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
    • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

      Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
    • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

      Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
    • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

      With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
    • Video tip 1: Record and share trainings on Zoho ShowTime.

      Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings
    • Recent Topics

    • Mail Merge - unable to send more than 50 email

      Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.
    • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

      Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you
    • UK payroll entries

      Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems
    • Closing Accounting Periods - Invoice/Posting dates

      Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting
    • Invoice status on write-off is "Paid" - how do I change this to "Written off"

      HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way
    • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

      Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge
    • Zoho Live Chat/Support

      What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still
    • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

      Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?
    • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

      Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission
    • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

      When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as
    • Tax in Quote

      Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
    • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

      We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of
    • Zoho Subscriptions -- Zoho Commerce integration

      Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.
    • Website show Blank white screen

      Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com
    • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

      Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering
    • Projects custom colors replaced by default orange

      Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?
    • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

      Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design
    • From Email Address When Replaying to Missed Chats

      One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in
    • how to treat a same person as customer and vendor in zoho

      hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and
    • Narrative 6 - The impact of rebranding

      Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply
    • custom color palette for picklist in Sheet

      Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not
    • What's New - July 2025 | Zoho Backstage

      Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure
    • Image Upload Field API get encrypted ID and sequence number

      Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images
    • Attention: Changes to 10DLC TCR pricing and new authentication requirements

      Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These
    • Better Time Tracking

      We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think
    • Scheduled Tickets Need Updated

      There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The
    • Team Feeds Improvements

      Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to
    • Better Security, Better User Experience | Help Center Update | June'25

      As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the
    • Upload Logo to Account Page

      It would be nice to set a logo for an Account
    • View Agent Collision on Ticket List Page

      It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired
    • Restrict user from viewing the detail standard view

      Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script
    • Upload Picture to Contact

      It would be nice to upload a profile picture to a contact.
    • Ticket Status Colors

      Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right
    • Allowing Pictures for Client Contacts

      Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.
    • Paid Support Plans with Automated Billing

      We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
    • Agent name Alias

      I am seeing that Full name of my staffs are written on every ticket response which is not good for some reasons. It is possible to user like this: Manny P. (First Name with Last Name's First Letter) or  Manny (First Name) This is want we want to show
    • Unable to add attachments to tickets through Desk API

      I able to use the Desk API to generate tickets. However when I try to use the tickets/{ticketId}/attachments endpoint, I always get an Unauthorized error. My app has Desk.Tickets.ALL included in its scope so this should not be an issue
    • What's wrong with this COQL?

      What's wrong with this COQL? Code returns "invalid operator found". SELECT id, Name, Stage, Account, Created_Time, Tag FROM Production_Orders WHERE (Account = '4356038000072566002' AND Stage NOT LIKE '%customer%') ORDER BY Created_Time DESC LIMIT 200
    • [Feature Request] Add support for internationalized top-level domains mail hosting

      This is an important request to add support for internationalized domains mail hosting to https://www.zoho.com/mail/ In this case, that is only limited to domain name/mail address however currently it's already possible for us send mails etc using below
    • Add Enable/Disable to Field Rules and other Rules

      Hi, Sometimes I have rules setup for fields, and until I want to enable them for use, I can set the fields to Hidden but rules still show them, today you have to delete rules and then recreate them again, would be nice to have a toggle for Enabled/Disabled
    • Next Page