Layout tabs disappear after converting a sale.

Layout tabs disappear after converting a sale.

Hi Zoho Forum and Zoho Support team,

After we go through the page of converting a "lead" into a contact, the top tabs in the Zoho layout disappear, and our user is forced to log out and resign in for them to appear again at all when browsing. This happens every time they convert a sale.

Is this a browser issue or a glitch of some sort that is related to their tab settings?

Please note; this does not occur on our other users, we are using the old version of Zoho, and browse using mainly Firefox.

Thankyou in advance for any help.

Regards,
Dimension One Glass Fencing Team