ModifiedTime missing from Zoho Desk Rest API ticket response
I am attempting to create an integration to Zoho Desk via the API to make ticket information available in our system. I am using the Zoho Desk Rest API documented here:
https://desk.zoho.com/DeskAPIDocument#Introduction. In the section describing the Ticket JSON response it states that there is a field called modifiedTime. When using the API this field does not come back. I've taken a look at other community topics and they mentioned use of a parameter called "selectfields". This selectfields parameter does not seem to work now, though I think they are utilizing an older API so this probably does not apply.
Is there a reason why ModifiedTime is not returned and if it can be returned why can it not be used to sort a set of tickets when using the List All Tickets API?
Thanks,
Jed