Nearing the Sunset Date for XML/JSON APIs

Nearing the Sunset Date for XML/JSON APIs

Dear Zoho Desk users,

About 10 months ago, we informed that Zoho Desk’s old XML/JSON APIs will be deprecated completely. Adhering to the timeline mentioned in the post, we fully deprecated the old APIs in February. We have now stopped providing enhancements, issue fixes, or customer support related to these APIs. 

We would now like to just gently remind you that the sunset date for these APIs is August 17, 2019 — just a month and a handful of days away. 

Please switch to our new REST APIs as soon as possible, if you have not done so yet. Click here to access the API documentation

For any questions and clarifications, please write to support@zohodesk.com.