New on Zoho Marketplace for Europe: Quarter 3 '21

New on Zoho Marketplace for Europe: Quarter 3 '21



Zoho Marketplace houses 1,000+ extensions to help improve and enhance the functionality of your Zoho products. In the third quarter of 2021, we released 60 new extensions for various Zoho products, including 33 extensions for Zoho CRM. Read on to learn more.

Telephony extensions 
We released five new telephony extensions in the last quarter. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, and Bigin. Start making calls from your Zoho products and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends.











Extensions for Zoho CRM
Zoho Marketplace has released 33 new extensions for Zoho CRM in addition to the 500+ Zoho CRM extensions which were already available. These no-code, ready-to-use extensions do not just integrate other apps with Zoho CRM, but also add functionalities to help sales people effortlessly improve their performance.

SMS extensions for Zoho CRM
Instantly send SMS messages from Zoho CRM using predefined and customizable SMS templates. Use the Schedule SMS feature to automatically send messages at times you set and ensure you are always catching your customers at the right moment. Maintain an SMS history of all your sent messages and write workflows to send automated SMS messages.

Other extensions for Zoho CRM


Work on contracts and contract templates from within Zoho CRM. Draft contracts using the templates available and reconcile any terms that may need to be changed based on their business process. Auto-populate data from Zoho CRM into the contracts.


Connect with your WooCommerce account to sync your online store's data with Zoho CRM. Easily manage and analyze all your WooCommerce data from Zoho CRM. Create custom fields for additional items and control the way your data syncs.


Connect your Adyen merchant account with Zoho CRM and send Adyen payment links to customers from the Zoho CRM Invoices module. Enjoy error-free tracking and payment reconciliation within Zoho CRM.


Improve your sales process by syncing data between your CRM services. OSync enables both one-way and two-way data sync between HubSpot CRM and Zoho CRM, helping you build better relationships with leads and customers.


Seamlessly sync data between ActiveCampaign and Zoho CRM using OSync. Map both custom fields and default fields. Choose between one-way or two-way sync, and have better control over how your data flows.


Integrate Zoho CRM with Linkedin and automate the process of finding leads in LinkedIn and saving them in your Zoho CRM. Save any LinkedIn profile to Zoho CRM in a single click, find the work emails of your contacts, and more.


Streamline your accounts and sync customer data between Zoho CRM and QuickBooks. Sync data to and from the CRM Customers and Inventory modules. Keep your CRM and accounting software updated with real-time information.



No more switching back and forth to view invoice details. The QuickBooks Online Extension for Zoho CRM allows sales agents to access customer invoice details from QuickBooks Online and view it for the corresponding contact inside the Zoho CRM Contacts module.


Turn Excel spreadsheets with any calculations into web applications and integrate them into Zoho CRM with a click. Use data from Zoho CRM to trigger spreadsheet calculations, populate custom fields in Zoho with calculated results, and more. 


Reward employees instantly with Spin the Wheel for Zoho CRM. Boost employee morale by adding fun and excitement to your work environment. Increase compliance by rewarding employees for completing desired tasks and more.


Save time spent making calls and qualifying leads: SalesCoaching for Zoho CRM makes it easier to qualify better leads. Automate the process of calling using Twilio and automatically update the sentiment, lead score, and lead stage using machine learning and AI.


Work more efficiently with the Ezeetel telephony integration for Zoho CRM. Help teams streamline their work with intuitive tools such as screen pops for incoming and outgoing calls, click-to-dial feature, and call logging. 


Save contact details for potential leads and customers using CF7 forms and send them over to Zoho CRM. Associate contact form submissions with an existing account or create a new account. Add notes and tags to CF7 entries from Zoho CRM and more.


Verify phone numbers within Zoho CRM. Define and set the country field automatically by the phone number. With Phone Verifier's intuitive UI representation, you can validate phone numbers in a single click.


The CNPJ and CPF query application allows you to enrich your data in the Zoho CRM Leads and Accounts modules, with data obtained from the Department of Federal Revenue of Brazil. Pull all the information available at the Department of Federal Revenue of Brazil right into Zoho CRM.


Send LinkedIn contacts to Zoho CRM in real time and supercharge your LinkedIn prospecting. Map fields like name, email address, phone number, and organization to automatically create new leads in Zoho CRM. Convert the leads into Zoho CRM contacts or use them in Zoho Campaigns.


The Bpost addess lookup extension for Zoho CRM provides you with a pop-up window for immediate entry of a valid postal address in Belgium. It understands that addresses in Brussels can be in French and in Dutch and will make suggestions based on the language you're using while typing.


Move your business contacts from Bisnode to Zoho CRM to manage your business more effectively. Bisnode syncs your information weekly so the data in Zoho CRM is always updated. Search for a contact by company name, worksite, or employment.


Easily find all the corporate info for your leads and accounts with a single click. Start typing the name of the organization in the Leads and Accounts modules in Zoho CRM to find the SIREN SIRET details of the organization.


Integrate products, inventory quantities, orders, and fulfillment data from Fishbowl with Zoho CRM. Automatically create sales orders in Fishbowl from quotes, sales orders, and invoices imported from Zoho CRM at set intervals, update stock details, and more.


Connect Zoho CRM to Gravity Forms and transfer all your collected form entries to Zoho CRM where they will be stored in new modules created by the integration. Save Gravity Form entries before synchronizing them to Zoho CRM, associate contacts with accounts, sync phone and mobile fields, and monitor all your Gravity Form entries in Zoho CRM.


Initiate a search for any company registered in Romania on the Romanian ANAF (National Agency for Fiscal Administration) database using the company's Fiscal ID (ANAF_CUI) field from Zoho CRM's Leads or Accounts module. Update Zoho CRM with all the information found in the database with a single click.


ECB Exchange Rates for Zoho CRM automatically retrieves exchange rates from the European Central Bank's Euro foreign exchange reference rates database and updates the exchange rate in your Zoho CRM account. 



Collaborate with clients and customers on documents associated with them from their Zoho CRM records. Enable your sales professionals to seamlessly sync, share, access, and manage files associated with Zoho CRM records through their Google Drive account.


Integrate Zoho CRM with Shippo or EasyPost extension to easily track your shipments using tracking numbers without leaving Zoho CRM. Generate shipping rates and shipping labels for different delivery options.

Extensions for Zoho Desk
Deliver stellar customer service and win customer loyalty with Zoho Desk. We released 8 new extensions in the third quarter of 2021. Connect your favourite business apps with Zoho Desk in a snap without writing a single line of code. 


Easily integrate Zoho Desk with 500+ apps to ensure an uninterrupted flow of information between them. Set triggers, add actions, introduce decision branches, create delays, and configure decision logic while creating workflows.


Create tasks for relevant projects without leaving your help desk. See the number of tasks associated with a ticket and track their status in real time. Access linked tickets from inside a task and more.


Import your data from CSV or other help desk systems quickly. Transition to Zoho Desk within a few days, keeping all of your data intact.


Zapier for Zoho Desk enables you to instantly connect Zoho desk with 2,000+ apps without any coding or relying on developers to build integrations. For example, if you are using Google Forms to submit tickets, you can create a ticket for every new form response.


Make sure your support teams have the full context for every customer ticket with two-way data sharing between your CRM and help desk. Maintain a unified database of customer and product information using two-way sync.


It is easy to lose track of a ticket or a forum topic you need to follow, especially when using extended, hyphenated, and non-standard URL formats. Use Bookmarks for Zoho Desk to bookmark tickets and various other web pages that are of interest to you. 


Enable your agents to better understand the issues your customer needs help with. View a list of recent tickets from a customer, along with their status, creation date, and currently assigned agent. 

Extensions for other Zoho products
There are now even more extensions to help you improve customer experiences, boost collaboration, break data silos, and improve ROI. Give your teams a unified platform and reduce their workload by letting Zoho apps gather data from all other platforms.


Import checks from multiple companies and make payments seamlessly using this online check writer. Transfer the check to your payees via email, or mail it as a printed check for less than $1. 


Seamlessly send payroll data from BrightPay to Zoho Books. Eiminating the need to enter payroll journals manually. Include records for payslips across multiple pay frequencies and more. 


Generate tax invoices in Mexico from Zoho and automate your entire process. Stamp all legal documents, such as invoices, payment complements, and credit notes, from Zoho Books or Zoho Inventory.


Create beautiful presentations with Zoho Show by seamlessly embedding analytical insights. Easily add your reports and dashboards from Zoho Analytics to your slides and customize them the way you want.


Import your projects, tasks, and issues from Zoho Projects to directly create your time entries for them in timeBro. Automatically record the time you spend with emails, documents, or on websites, so you don't forget to invoice a minute of billable time. 


The Azure DevOps integration for Zoho Sprints helps teams collaborate on code development and sync the progress with their projects. Map projects in Azure DevOps with projects in Zoho Sprints and more.


Seamlessly sync employee data between Zoho People and Vantage Circle. Show employees they're valued with personalized badges, awards, and real-time leader board tracking. 




Track which users hold Zoho product licenses, how frequently they use Zoho products, and which features they're using. Receive detailed usage and engagement metrics for each user on the Zoho platform. 

Eliminate the time-consuming process of manually exporting your Zoho data. Set up your data migration from anywhere and at any time using this cloud-based extension.

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace.

    • Sticky Posts

    • What's new on Zoho Marketplace

      You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace
    • Recent Topics

    • Add Owner to deluge-created module record note

      Is it possible to include the "owner" aka "creator", of a Note when creating it via delulge? This sets "superadmin" as the Note creator. I need to override it. notemap = Map(); notemap.put("Parent_Id",program_contact_id); notemap.put("Note_Content",program_contact_data.get('Note'));
    • Directly Edit, Filter, and Sort Subforms on the Details Page

      Hello everyone, As you know, subforms allow you to associate multiple line items with a single record, greatly enhancing your data organization. For example, a sales order subform neatly lists all products, their quantities, amounts, and other relevant
    • Unique and Random IDs in Zoho Forms: Organize and Secure Your Data Efficiently

      When it comes to form submissions, organizing and identifying entries effectively is crucial. Zoho Forms offers two versatile ID generation options for submissions: Unique ID and Random ID. Each serves distinct purposes, providing flexibility to meet
    • Sort By Date - Deluge

      I have the following code, which normally works to sort calls by created time. Every once in a while, it doesn't work and something sneaks through in the wrong order and I can't figure out why. calls = zoho.crm.searchRecords("Calls","(Owner:equals:" +
    • Iteration through a list - Coming up against a "Failure to update function" error

      Hi there! I've been attempting to get a deluge script working and am running into an error that I have been unable to resolve. The error I am getting is Failed to update function Error at line :18. Improper Statement. Error might be due to missing ';'
    • Can you modify "Last Activity Time" in deluge? If so what's the field name?

      I need to perform some bulk modifications on records in the Leads module, but I need to avoid changing the "last activity time" or "date modified" because I am using those fields to filter and sort leads for follow-up action. I cannot find an answer anywhere
    • How do I define a weekend

      I noticed the default for weekends does not seem to include Saturdays. How can i define weekends to include both Saturdays and Sundays? Thank you.
    • 【Zoho CRM】ポータル機能のアップデート

      ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中からポータル機能のアップデートをご紹介します。 今回の機能アップデートにより、CRMのポータルへのログインがより簡単にできるようになりました。 【目次】 SAMLベースのシングルサインオンについて ポータルへのアクセスリンク送付について 今回のアップデートにより、アイデンティティプロバイダー(IdP)を利用している組織において、SAMLベースのSSO(シングルサインオン)を有効化できるようになりました!
    • Getting error during inserting a record in form of zoho people using zoho api

      import requests import json # Set your access token and Zoho People API base URL access_token = '1000.XXXXXXXXXXXXXXX.XXXXXXXXXXXXXXXXXXXXX' api_base_url = 'https://people.zoho.in/people/api/' # Set the form name and data to be inserted form_link_name
    • UI Arabic

      can i change the member portal UI to arabic in zoho community?
    • Resume template to include profile photo

      Hi, We would love the Resume Template to be able to include their profile photo. How can this be done? Miriam
    • Marking a form as 'done'?

      Hi! I've got a form that staff fill in when moving stock from location to location. I see the entries they've sent across and I input them into my stock control system. Is there a way to mark a form as 'done'? So that I know which entries I've input,
    • Zoho CRM - best way to search an account and assign to a deal

      Hi Everyone I am looking for some advice. I want to find the best way to complete the below steps. We have a deal and once it reaches a certain stage we need to allocate a supplier / vendor to this deal along with the salesperson. I want to add (ideally
    • How to easy change layout in existing records in Deals?

      Hello, So far i have used only 1 layout in Deals. I have about 1000 records. Now i want to make new layout. So i have 2 layouts: Layout Old (1000 records) Layout New (0 records) How to easy change layout from Layout Old into Layout New for existing records?
    • Zoho Rating

      When I close a ticket, the zoho system automatically sends an email to the customer for them to leave a rating. When they leave a rating, the ticket re-opens and I have to close it again. When I close it again, the zoho system sends the customer an email
    • Zoho GC Flow is not showing in IM Channels

      I have added my social IM channels in zoho desk. Created a GC Flow to automate conversations. But Guided conversations are not showing in any platforms I have chosen; WhatsApp Instagram Messenger Web (Business Messaging) In the flow I mentioned these
    • Sharing Knowledge Base articles across multiple departments

      It would be useful to share some Knowledge Base articles across multiple departments where they are applicable, rather than having to go into other departments to find the article you're looking for. For example. Our reception uses the 'Admin' desk whereas our IT guys use the 'Support' desk, however both divisions would find KB articles about our company intranet useful. Reception does not have access to the support desk, so cannot see articles created in the Support KB. Perhaps you could install
    • Contacts marked as Spam are shown as Contacts in tickets.

      Hi Zoho, If a ticket is marked manually as Spam you get an option to set the contact as Spam as well. It would be great if there was another option to delete this Contact. This would be based on the understanding that it wouldn't be marked automatically
    • Is possible to use ${webhookTrigger.payload.street==null?"No street":${webhookTrigger.payload.street}} for to detect inline a null parameter

      Hi Team I need to know if it's possible to evaluate inline the following parameter, with the objetive to detect a null value ? I would like to use ${webhookTrigger.payload.street==null?"No street":${webhookTrigger.payload.street}} Regards, Pablo
    • Real Estate CRM

      How can I tailor my CRM for real estate? I had seen an image where the CRM included property tabs.
    • Issue with Bulk Edit Triggering Function Multiple Times in Zoho Report

      In our Zoho report, we have observed an issue where executing a function during a bulk edit operation runs the function multiple times—once for each selected report entry. This behavior is causing errors due to overlapping or redundant executions. Our
    • Is there a Kanban view of Tasks across all Projects?

      As the title indicates, I could use a Kanban view of my Tasks across my Projects. If it's there, I don't see it. If it isn't there, I'd like to submit this as a feature request. Thx.
    • Set recurring tasks in Zoho Support?

      Hello,   We use the task function in Zoho Support to set reminders for "due dates" of important events, such as lease expirations, etc. Is it possible to set some of these as recurring yearly? As of now, we have to reset every task manually after one year. Is there a way to have it reset automatically?   Additionally, is there a way to import a list of tasks and their dates into Zoho Calendar? I have not been able to do it from Zoho Support to Calendar. I tried exporting tasks from Zoho Support,
    • Help - How Can I Enter a Hourly Rate (Global Cost) for our Team for Profitability Reporting?

      Hi everyone, I'm hoping someone can help as I am at a loss and am quite shocked (if true) at the lack of functionality in Zoho Books. We run a company in which we do hourly jobs for clients and we bill based on the hours of work completed. Projects are
    • Schedule a regular backup

      In CRM I have a regular backup setup. I cannot find an option to backup Desk? I would like to take a backup before I test syncing products between CMR and Desk.
    • Limit who can submit a support ticket to your site?

      Does anyone have a use case for needing to limit who can submit tickets via your help portal? Some of our customers want to have end-users view our knowledge base articles and see tickets their IT groups have submitted but they do not want end-users to
    • Is there a way to request a password?

      We add customers info into the vaults and I wanted to see if we could do some sort of "file request" like how dropbox offers with files. It would be awesome if a customer could go to a link and input a "title, username, password, url" all securely and it then shows up in our team vault or something. Not sure if that is safe, but it's the best I can think of to be semi scalable and obviously better than sending emails. I am open to another idea, just thought this would be a great feature.  Thanks,
    • Allow us to disable the Reopen Ticket button after a ticket is closed

      Disabling the Reopen Ticket will allow us to have more control over the ticket's flow. According to support, this is currently not possible. Please add this to let us, the customers, mold the ticketing system into something that we can use for our business
    • How to Enforce Mandatory Fields (Category/Sub-category) Before Closing a Ticket?

      Hi, I'm currently using Zoho Desk and encountering an issue where agents are able to close tickets without filling out mandatory fields, specifically Category and Sub-category. I’ve already set them both as a mandatory field, but it can still be bypassed
    • Admin Control for Default Email Templates in Zoho Desk

      Hi Zoho Desk Team, We would like to request a feature enhancement related to default email templates. Currently, agents can select and set their own default email templates when replying to tickets. However, we believe this setting should be managed centrally
    • Lock out of account after password update

      This is a bit of a catch 22 situation. I updated my account password using password generator in ZohoValut. Now I am locked out of everything, as I cannot get into OneAuth for 2FA, as the password is randomly generated, without getting into ZohoValut,
    • Guidance on Making Zoho Desk Connections Available for All Data Centers

      Hi Team, I’m currently developing an application using Zoho Desk connections to manage OAuth for my third-party products. Could you please advise on the steps required to make it available across all data centers? Looking forward to your thoughts on
    • Multibrand Help Center - Share knowledge base catgories between multiple departments

      Hello, I would like to know if it is possible to share categories between multiple departments when the multi brand feature is enabled. So that then one portal exists per department, but certain categories are visible in multiple portals. After all, we
    • Unable to upload document error on zoho sign

      i am creating a document using laravel php and here is my code and i get this reponse {"code":2005,"message":"Unable to upload the document","status":"failure"} $path = storage_path($file); $ch = curl_init(); curl_setopt($ch, CURLOPT_URL, 'https://sign.zoho.com/api/v1/requests');
    • Cloud to cloud folder migration from Sharepoint to Workdrive

      I am aware of OneDrive migration: https://help.zoho.com/portal/en/kb/workdrive/migrations/microsoft/articles/migrate-from-onedrive-to-zoho-workdrive#Whats_migrated would this cover a Sharepoint migration meaning I can move a whole Sharepoint (team) folder
    • Zoho Sign / Prefill By You - Editable by Them!

      Zoho Sign seems to have two field options available - an empty field for signer(s) to complete or a field that has been prefilled by you, that becomes read only once sent.  What I would like is an option on the pre-filled by you fields, to leave them
    • How to sort a data in summary report with Monthly ?

      Hi Team, Can any one help me out how to sort a data based on monthly, Month was shuffled based on aliphatic order. i want to sort the below data monthy?
    • Kiosk Studio wrap-up | How our community used kiosks in 2024

      Hello, everyone! Happy new year! The end of 2024 has been busy, and 2025 promises to be bigger and better. As we ring in the new year, let's rewind and look at Kiosk Studio, our no-code customization tool. The past 300 days have seen the CRM community
    • Zoho Crm - Inventory Integration

      Hello, I need help about Map Fields between CRM and Inventory. For Example, I can't match amount of stock between these 2. I can put opening stock number  in Inventory but I can't see it on CRM. Also I want to see categories and parent categories on Inventory, in CRM too. Best Regards.
    • Inventory Valuation Method Feature

      Zoho added another feature so called Inventory Valuation Method of each Item. This is actually good to see and it will benefit us so much but I have a question on this. For Existing Items that already have transactions, Zoho made it a default and assumed
    • Next Page