Not getting activation link or forget passowrd for my E-mail ID
Dear Zoho Team,
we are testing ZoHo Project and ZoHo Support for our company and I tried to add my official mail for signing up with ZoHo support and I did´t get a any activation link. I tried with my personal mail ID and I got the activation Link.I tried to add my official E-Mail ID from the Setup page and again same issue.Even I did´t get the Activation Link , its look like my E-mail is activated !!
I added my collogue and he got the Activation mail as normal and he was able to activate his account !
But I wanted to remove my personal mail from ZoHo and need to get the official mail activated.
N.B : I tried also Forget Password method , but no hope. I am not getting any link
Hope that you can help me
Thank you
Subin Meppuarthu
SolidPower GmbH
Germany
we are testing ZoHo Project and ZoHo Support for our company and I tried to add my official mail for signing up with ZoHo support and I did´t get a any activation link. I tried with my personal mail ID and I got the activation Link.I tried to add my official E-Mail ID from the Setup page and again same issue.Even I did´t get the Activation Link , its look like my E-mail is activated !!
I added my collogue and he got the Activation mail as normal and he was able to activate his account !
But I wanted to remove my personal mail from ZoHo and need to get the official mail activated.
N.B : I tried also Forget Password method , but no hope. I am not getting any link
Hope that you can help me
Thank you
Subin Meppuarthu
SolidPower GmbH
Germany