As we had announced earlier here, our old APIs have now been fully deprecated. We hope that you have switched to our REST APIs to ensure smooth functioning of your tools and processes. 

Please keep in mind that the old APIs will not be supported, going forward. What this means is that we will not provide any enhancements, issue fixes, or customer support related to these APIs. 

The sunset date for the old APIs is August 17, 2019. Therefore, it is imperative that you switch to the REST APIs if you have not yet. Click here to access the API documentation. 

For any questions and clarifications, please write to support@zohodesk.com.