Hello, Enterprise Support Community,

We have begun receiving reports of issues with uploading files into Zoho CRM in our US DC, with file uploads failing during the upload process.  Our teams are currently actively engaged in diagnosing and troubleshooting the issue, and we will continue to provide updates as they are available.

Update (6/1/2026 11:52am CDT)

The underlying issue preventing file uploads in Zoho CRM has been resolved at this time, and file uploads should now complete successfully.

If you continue to experience issues with this, please perform a hard refresh of your browser session and attempt again, and if still experiencing issues, please reach out to us by emailing your dedicated Enterprise Support email address to create a ticket.