HI Support

Is there anyway to script out the business hours and holidays into the out of ours notification that customers receive.

It is easy to set this up statistically but it would be nice to have it automated so that  if the business hours change the email template reflects this and also as the year moves on it lists out on current business holidays not previous ones

Something like below

.

Upcoming UK holidays 

Please Note the UK office will be shut on the following dates

December 25th 2019

December 26th 2019

Etc

It could also include the holiday title as an option not just the date

i.e Christmas Day - December 25th 2019

I would guess the api call would be something like $(Department.Hours) and $(Department.Holidays)

Regards

Jamie