Overdue Requests not updating in Dashboards

Overdue Requests not updating in Dashboards

Hi there,

I have some custom Dashboards to reflect whether Requests for Accounts are overdue (overdue = true/false).

My issue is that when Requests pass their deadline and become overdue, this is not automatically reflected in the Dashboard. I need to go into the Request itself for it to translate its status to the Dashboard.

This is a problem for me, as my management team will want to be able to view overdue Requests in the Dashboard without having to go into each Request in turn to make sure the Dashboards are up to date. Is there any way to ensure that Dashboards are properly refreshed on a regular basis, without anyone having to go into the Requests?

Many thanks,
Chris