Parts used
Parts used
I think it would be good idea to have another tab in a request, where we could enter any parts (and/or software/services) that were used to complete the request. The tab should also have the option to enter the cost of these parts. Then when the appropriate report is run, not only can we see how much time was spent on the request, but also the list and cost of all parts used.
This would make billing for the accounts team easier.