Permission for certain groups of users - Help Center
Is it possible to create groups/roles for customers? I see that you can create groups/role for internal agents but I do not see where or if it is possible to set groups for customers using the help center.
Some background. Our product users are grouped by role (Administrators and General Users). and we would like to give only Admin users access to the entire Help Center (Community, Tickets, and KnowledgeBase) and give General Users access to only the KB. The reason for this is that we ask General Users, sometimes hundreds per customer, to communicate with their company admin. We also need to make sure that the Help Center is only available to Registered Users. Is this possible? If not, are advanced permission controls like this on your development roadmap? Thank you in advance for your help!