Please don't hide status of Overdue tickets.

Please don't hide status of Overdue tickets.

Currently, when a ticket is overdue, the word "Overdue" comes in place of the status. That is very impractical. We have statuses like "Waiting for customer approval", where the ball is not in our court. However, from the overview, we cannot see that, because it lists the status as Overdue. In my opinion, Overdue is not a status .