problem with receiving requests

problem with receiving requests

Dear Zoho Support,

I am new to Zoho and setting up my account. To try if the system worked i made a fake email adress and send a request from there to my zohosupport page. Sadly when i logged into my zohosupport page the request was nowhere to be found :/

Could you please tell me where to find these request.

Thanks in advance,

Wouter