Problem with Zoho Email after adding new CNAME entries

Problem with Zoho Email after adding new CNAME entries

Hi all,

Yesterday I configured Zoho Email with my provider. I tested and it works correctly, both sending and receiving emails.

This morning, I configured a new subdomain and created 6 new CNAME entries for that subdomain and now my Zoho Email is not working. I cannot receive or send emails.

When I access my mailbox I get and error message:



When deleting the CNAME entries, the email works, but I need to use those CNAME for the subdomain.

Note: all Zoho DNS entries are configured for the domain.

Best regards,
E