Hi There,
I originally reviewed Zoho Support over a year ago and am looking to implement now, I noticed in the set-up section you can detail products and also there is a products tab listed but no in the box to select this tab to be visible, can you have products as a separate tab ?
Also how can i integrate products into my requests as the requests we will be logging are to deliver or collect a quantity of a certain products or products?
Many thanks
Matt