Remove a mandatory ticket field from Help Center
Hi,
How do I disable certain fields (pre-defined, not custom) from showing up in the Help Center? These are fields I've also set as mandatory during ticket creation and therefore cannot remove them from page layout, but I don't want them in the ticket submission form in Help Center.
The option "Display field in the Help Center" only comes up on custom fields. IS there a way to have this on all fields?
looking forward to your response. Thanks.