Reply to email desperately needs placed at the top of the screen
When opening a ticket with a lot of threads and very long emails like I often have it would be so HUGE!!!!!! to have the reply at the top so that you don't have too scroll all the way to the bottom of the screen to hit "reply"!!! That is sooooo aggravating.
It should be under actions and or maybe even a right click option or other place. Perhaps even keeping this tool bar on top so it doesn't get lost in the endless scrolling. Place it under the Actions menu or next too it as indicated by the arrows.
It should be under actions and or maybe even a right click option or other place. Perhaps even keeping this tool bar on top so it doesn't get lost in the endless scrolling. Place it under the Actions menu or next too it as indicated by the arrows.