"Send email as" not work

Hi team,

First, I was able to solve the problem that I wrote about above, the problem was due to the lack of update of the SPF credentials. Emails arrive safely. Now there is another problem.

I currently use ZOHO MAIL services on the MAKE platform (formerly INTEGROMAT).

In MAKE I entered my ZOHO MAIL credentials but the problem is that when the emails are sent from the automation in MAKE, the emails do not come in with the name set to "send email as". Appears with the name of the email address in lower case.

Examples:

1. If I send the mail from ZOHO MAIL, the mail arrives as " Demo | MY COMPANY "
1.1 Print screen: https://prnt.sc/3KWdaSGDynOD

2. But if I send the mail from ZOHO MAIL from the MAKE platform, the mail arrives as " demo "
2.1 Print screen: https://prnt.sc/8bx9OTV1tNbn

3. This is what it looks like in the inbox: https://prnt.sc/M4tp1J7kcgcY

Please, I hope for your help to solve it.