Hello Zoho Support Team,

I am experiencing an issue with Zoho Mail. When replying to or forwarding an email, the original message or the sent email does not appear normally to the recipient. Instead, a three-dot icon is displayed, and the recipient has to click on it to view the previous email.

I would like to know how to adjust the settings so that the sent email appears normally when replying or forwarding, without the need for the recipient to click on the three dots. Are there any specific settings I need to enable to resolve this issue?

Thank you in advance for your assistance.

Best regards,