Hi!

I added the Zoho CRM integration from Marketplace and authenticated. Next, on the page "Configure Accounts and Contacts Sync" I selected Two-way Sync, Email(Primary) for mapping and mapped the fields for Accounts and Contacts.

The "Start Sync" button is blue and seems to be clickable. However, when I click it, nothing happens.

On CRM side, when I try to initiate a sync from there, I get an error message saying "Unable to save integration in Desk".

How can I get the sync working? My CRM org id is org20079384909.

Thanks and regards,

Erk