Suggestion: Auto Tag/Label/Assign new Requests learning from already closed Requests

Suggestion : Auto-labeling the requests or even auto-assigning the request will save lot of time and increase productivity

Labels and assignee of new requests can be predicted from already closed requests.This can be achieved using machine learning. The output might not be full proof and it would result in some faulty predictions. In that case the assignee can change the status to unassigned. This would really solve much time in large teams where many team member needs to go through all the requests to find one suitable for their module.