Hello and greetings from germany,
we are currently testing Zoho desk
and we hope we can switch from zendesk to your program, as we are already
using zoho crm.
Is there a way to get a Dashboard or a Reporting on Tags.
We are a Software company and tag our tickets on different parts of our product.
Now at the end of a month or on a weekly basis, we want to see how many tickets came in with specific tags.
Is this possible?