When searching for tickets using the general search, the results page often shows the wrong ticket status. For example, we have a blueprint that automatically moves the ticket from On-Hold to Open when a customer adds a reply. The result page shows the On-Hold status, but when clicking the ticket it clearly shows open. This issue persists even if you perform the search again after just viewing the opened ticket.

This seems like some sort of indexing issue, but I can't figure out how to get Desk to properly re-index the tickets to ensure the search is showing up to date information.