I have a general department Membership that's associated with a membership@domain.com email address.

If someone submits a ticket from one of those departments - A, B or C, I want it to go to membership@domain.com instead of aprogram@domain.com, bprogram@domain.com, cprogram@domain.com.

Does that make sense? I can't figure out how to do that or find the documentation. I think I'm either misunderstanding something or it's not a function of zoho?

Thanks.

Denice